Shipping policy

Shipping Policy

Thank you for shopping with Embrace The Unknown (ETU). We are committed to delivering your order as quickly and securely as possible.

Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you'll receive a confirmation email with tracking information.

During new product launches, promotions, or holidays, processing times may be slightly increase due to higher order volume.

Shipping Times

Estimated delivery times:

United States: 3–7 business days
International: Delivery times vary depending on the destination and shipping carrier.

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, or other circumstances outside of our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. ETU is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping addresses.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact us at support@shopembracetheunknown.com. We'll work with the shipping carrier to help resolve the issue as quickly as possible.