Shipping Policy

Thank you for shopping with Embrace The Unknown (ETU). We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

During new product launches, promotions, or holidays, processing times may be slightly longer due to increased order volume.

Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

United States: 3–7 business days
International: Delivery times vary by destination.

Please note that shipping carriers may experience delays that are outside of our control.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number so you can monitor your shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. ETU is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is lost in transit or experiences an unexpected delay, please contact us. We'll work with the shipping carrier to help resolve the issue as quickly as possible.